FAQ
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Frequently Asked Questions
For container-level imports, our MOQ is typically one 40HQ container, which holds approximately 40-55 units depending on the scooter model and packaging configuration. For domestic wholesale, the MOQ is 10 units.
For bulk import orders, the standard timeline is 45-60 days from the date of advance payment. This includes manufacturing, shipping, and customs clearance. Immediate delivery is available for ex-stock items in our Delhi warehouse.
Yes, we provide a standard B2B warranty on Motor, Battery, and Controller. For bulk buyers, we also offer a percentage of free spare parts (FOC) with every container to ensure smooth after-sales support.
Yes, we assist partners with the documentation required for ICAT/ARAI certification. While the cost of certification is typically borne by the brand owner, our technical team ensures the models meet Indian compliance standards.
We offer flexible terms including Ex-Works, FOB (Free on Board), and CIF (Cost, Insurance, and Freight). For domestic distributors, we can provide door-to-door delivery inclusive of customs clearance handling.
Absolutely. We specialize in white-label solutions. You can customize the branding, logo placement, body graphics, and even the startup screen on the digital display to match your brand identity.
We allow customization of Motor Power (250W to 1500W), Battery Capacity (Lead Acid or Li-ion), Controller limits, and physical features like carrier racks for delivery applications.
Yes, we support both. SKD (Semi-Knocked Down) is ideal for faster assembly with minimal tooling, while CKD (Completely Knocked Down) is available for partners with established assembly lines looking for tax benefits.
Once specifications are frozen, we can produce and air-ship a customized prototype within 15-20 days for your approval before commencing mass production.
Yes, we sign strict Non-Disclosure Agreements (NDAs) with our OEM partners. Any exclusive molds or designs developed for your brand remain your property and will not be sold to other clients.
We offer two primary models: Fixed Monthly Rental (OpEx model) and Asset Purchase + AMC (CapEx model). Both come with full maintenance support.
For our managed fleet partners, we guarantee 99% fleet uptime. We provide on-site mechanics and immediate replacement vehicles in case of breakdowns to ensure your operations never stop.
Yes, comprehensive insurance (Third Party + Own Damage) is included in our corporate rental agreements. We handle all claims and paperwork so your team can focus on operations.
We currently operate fleet services in Delhi NCR, Mumbai, and Bangalore. For large volume requirements (>50 units), we can set up operations in new Tier-1 and Tier-2 cities.
Normal wear and tear is covered by us. For accidental damage or negligence, the liability is capped as per the contract terms. We provide 24/7 roadside assistance to recover the vehicle immediately.
Yes, we supply generic components like BLDC Hub Motors, Controllers, and Throttles compatible with 90% of Indian EV scooters.
Standard terms involve an advance booking amount, with the balance payable against the Bill of Lading (BL) or prior to dispatch.